The managed webhook infrastructure space has matured. Three players dominate: Svix, Hookdeck, and GetHook. Each solves a different problem, and picking the wrong one costs real money and engineering time.
This is an honest comparison — including areas where competitors do things well.
The Quick Summary
| GetHook | Hookdeck | Svix | |
|---|---|---|---|
| Primary focus | Inbound + Outbound | Inbound only | Outbound only |
| Pricing model | Per-event | Per-event (higher) | Per-message |
| Self-hostable | Planned | No | Yes (Enterprise) |
| White-labeling | Yes (all plans) | No | Yes (paid) |
| Custom domains | Yes | No | Yes (paid) |
| Replay events | Yes | Yes | Yes |
| SDK support | Node, Python, PHP, Go | Node, Python, Go | Many languages |
| Fan-out routing | Yes | Limited | No (outbound only) |
| HMAC verification | Yes | Yes | Yes |
| Provider presets | Yes (Stripe, GitHub, Shopify+) | Yes | N/A |
| Multi-tenant | Yes | Yes | Yes |
| Open-source core | Planned | No | Yes (partial) |
Positioning: What Each Product Actually Does
Svix — Outbound Webhooks for SaaS
Svix is purpose-built for SaaS companies that need to send webhooks to their customers. Think: you're building Stripe, and you need to deliver events to your customers' endpoints reliably.
Best for: SaaS platforms with outbound webhook delivery needs. Not for: Companies that need to receive and route webhooks from third-party providers.
Hookdeck — Inbound Webhook Management
Hookdeck is primarily an inbound webhook proxy. It accepts webhooks from providers like Stripe, GitHub, or Shopify, and helps you route, retry, and debug them.
Best for: Teams receiving webhooks from external services and struggling with delivery reliability. Not for: SaaS companies that need outbound delivery (to their own customers).
GetHook — Both Directions
GetHook handles both inbound and outbound webhook flows. You can receive from Stripe and deliver to your customers — all with the same platform, the same API, and the same observability.
Best for: Growing SaaS companies that need both inbound and outbound, or are building multi-tenant webhook infrastructure. Not for: Simple use cases where you only need one direction and have no multi-tenant needs.
Pricing Comparison
Pricing as of Q4 2025. All three use event-volume-based pricing.
Starter Tier (≤100K events/month)
| GetHook | Hookdeck | Svix | |
|---|---|---|---|
| Price | Free | $25/month | $0 (limited) |
| Events included | 50,000 | 10,000 | 50,000 |
| Overage per 1K events | $0.50 | $1.50 | $0.50 |
| White-labeling | ✅ | ❌ | ❌ |
| Custom domains | ✅ | ❌ | ❌ |
Growth Tier (≤1M events/month)
| GetHook | Hookdeck | Svix | |
|---|---|---|---|
| Price | $49/month | $149/month | $99/month |
| Events included | 500,000 | 250,000 | 500,000 |
| Overage per 1K events | $0.30 | $0.80 | $0.40 |
| White-labeling | ✅ | ❌ | Add-on |
| Custom domains | ✅ | ❌ | Add-on |
| SLA | 99.9% | 99.9% | 99.95% |
Scale Tier (≤10M events/month)
| GetHook | Hookdeck | Svix | |
|---|---|---|---|
| Price | $199/month | $499/month | $499/month |
| Events included | 5,000,000 | 2,000,000 | 5,000,000 |
| Overage per 1K events | $0.10 | $0.40 | $0.20 |
| White-labeling | ✅ | ❌ | ✅ |
| Custom domains | ✅ | ❌ | ✅ |
| Dedicated support | ✅ | Add-on | Add-on |
Bottom line on pricing: GetHook is consistently 2–3× cheaper than Hookdeck at all tiers. Vs Svix, GetHook is comparable but includes white-labeling on all plans.
Feature Deep Dive
Delivery Reliability
All three platforms guarantee at-least-once delivery with retry logic.
| Feature | GetHook | Hookdeck | Svix |
|---|---|---|---|
| Exponential backoff | ✅ (5 attempts) | ✅ (configurable) | ✅ (configurable) |
| Dead-letter queue | ✅ | ✅ | ✅ |
| Manual replay | ✅ | ✅ | ✅ |
| Bulk replay | ✅ | ✅ | ✅ |
| Scheduled retry | ✅ | ✅ | ✅ |
| Deduplication | Planned | ✅ | ✅ |
Observability
| Feature | GetHook | Hookdeck | Svix |
|---|---|---|---|
| Per-attempt logs | ✅ | ✅ | ✅ |
| Request/response body | ✅ | ✅ | ✅ |
| Delivery timeline | ✅ | ✅ (better UI) | ✅ |
| Alerts on failures | ✅ | ✅ | ✅ |
| Metrics export | Planned | ✅ | ✅ |
Security
| Feature | GetHook | Hookdeck | Svix |
|---|---|---|---|
| HMAC verification (inbound) | ✅ | ✅ | N/A |
| HMAC signing (outbound) | ✅ | N/A | ✅ |
| Provider presets (Stripe, GitHub, etc.) | ✅ | ✅ | N/A |
| AES-256-GCM secret storage | ✅ | Unknown | ✅ |
| API key rotation | ✅ | ✅ | ✅ |
| Tenant isolation | ✅ | Limited | ✅ |
Developer Experience
| Feature | GetHook | Hookdeck | Svix |
|---|---|---|---|
| REST API | ✅ | ✅ | ✅ |
| OpenAPI spec | ✅ | ✅ | ✅ |
| Official SDKs | Node, Python, PHP, Go | Node, Python, Go, Ruby | 10+ languages |
| CLI tool | In progress | ✅ (good) | ✅ (good) |
| Local dev tunnel | Planned | ✅ (excellent) | N/A |
| Dashboard | ✅ | ✅ (excellent) | ✅ |
Hookdeck has the best local development experience today — their CLI tunnel is genuinely excellent. This is an area GetHook is actively improving.
The One Thing Hookdeck Does Better
Hookdeck's local development story is ahead of GetHook right now. Their CLI creates a tunnel to your local machine so you can test real webhooks locally without ngrok. If local dev ergonomics are your primary concern, Hookdeck wins this round.
The One Thing Svix Does Better
Svix has a larger SDK ecosystem and a more mature open-source story. If you need an SDK for a niche language (Ruby, Java, Elixir), Svix probably has it.
Where GetHook Wins
- ›Both directions in one platform — inbound fan-out + outbound per-customer delivery
- ›White-labeling on all plans — custom domains, brand settings, per-customer secrets
- ›Price — 2–3× cheaper than Hookdeck at equivalent feature tier
- ›Simpler architecture — Postgres-only, no Redis, no Kafka, easier to reason about
Which One Should You Choose?
Are you building outbound webhooks for your SaaS customers?
└─ Yes → Do you also receive webhooks from external providers?
├─ No → Svix (best SDK ecosystem for pure outbound)
└─ Yes → GetHook (handles both)
Are you receiving webhooks from external providers?
└─ Yes → Do you need white-labeling / multi-tenant delivery?
├─ No, just reliability → Hookdeck (best local dev experience)
└─ Yes → GetHook
Final Take
If you're building a SaaS product that both receives webhooks from providers AND delivers events to your customers, GetHook is the only single-platform solution.
If you need only inbound and want the best CLI experience today, Hookdeck is excellent.
If you need only outbound with a mature SDK ecosystem, Svix is the proven choice.